Monday 16 May 2011

Networks v. networking. What's the difference?

When I started writing this post, my intention was to call it ‘Why I hate the term networking’. It’s a term I try not to use. Last week I received an invitation to ‘an evening of great networking’ on the Dixie Green, a replica paddleboat that churns up and down the Thames. Is there out there who feels enthusiastic about the idea of a whole evening of networking?

I have always disliked the word because of its connotations. To me networking conveys a self-interested, instrumental way of interacting with people, in which others are viewed as a means to further one’s own agenda. It makes me think of those awkward conversations where people look over your shoulder to see who might be more useful to talk to in the room. This has happened to me many times, but I fear that on even more occasions I’ve done it to someone else, driven by my own ‘need to network’.

So my intention, in this post, was to suggest that it is much more enlightening to think about the social network of people in your life, rather than about networking.  Your social network is the set of individuals who you are connected to - the people who are significant in your life. Your social network is the most amazing resource, providing tips, gossip, expertise, camaraderie, advice, humour, fantasy, entertainment, company, practical help, money, emotional support, a way to help others ... and a million other things that make life the social bundle that it is. And sadly, for some, the lack of a meaningful social network and/or network dysfunctions are the most profound causes of misery and stress.

The word networking is just not subtle enough to capture all the intricate ways in which our networks are configured, and reconfigured, nor to express the myriad of ways in which we can choose to interact with the people around us. Most of these interactions we do intuitively, without thinking about them, because it is in our human nature to do so.  In thinking and reading about networks I’ve come to appreciate that they can be constraining as well as empowering. Our networks are likely to ‘serve up’ people who are generally socially similar to us. (For more on this, I recommend Nicholas Christakis and James Fowler’s book Connected.) For creativity, that may be a bad thing. The goal of this blog is to offer ways to think deliberately about our networks, in order to fuel our creativity.

And so, ironically, networking - in the sense of building and sustaining a network - is exactly what this blog is all about. The more I thought about the word networking, the more I had to accept that deliberate, purposeful reflection about the people around us and how to interact with them is a valuable activity. I would like to qualify that, however, by saying that networking does not have to be purely self-interested. We also reach out to others for their benefit, rather than ours.

Another reason for my dislike of the word networking was that it has now become synonymous with the use of social networking sites like Twitter, Facebook, Delicious, Diigo, DiggNetvibes and LinkedIn. These are platforms that make it possible to share ideas, activities, events, and interests with people in your social network. They also make it possible to broadcast your thoughts, news, status or ideas to a much wider audience, as well as to tune into those of others.

Networking is both more and less than the use of social networking sites. More, because networking is done offline as well as online, and our online connections may be a poor representation of the people we really care about. Online social networking gives me a way to communicate efficiently with a globally distributed group of people, but it  is not how I choose to interact with to my family, dearest friends or closest collaborators. 
Less, because social networking sites connect people through ideas in a way that conventional networking (collecting business cards, getting introduced via acquaintances) cannot. I am still trying to understand the potential of social networking sites for deliberately and accidentally building our creative capacity through networks. I’m sure this will be the subject of future posts.

But all of this makes it clear to me that the word networking is not going away. But I would like to rename it ‘netshaping’ because that gives a sense of seeing a bigger picture, and shaping our networks accordingly. 
Here are some of the activities that I think might be incorporated within the term ‘netshaping’.

Activities that add contacts to our network
  • Scanning - looking out for people who it might be useful to be connected to 
  • Collecting - add people to our network as a result of making preliminary contact either virtually or face-to-face 
  • Reacting -  responding to collecting or connecting approaches - deciding how to respond to the requests or suggestion from someone else
  • Reaching - asking people we know to connect us to others
Activities that change the connections between people in our network
  • Connecting - introducing two people in our network who don’t know each other (maybe in response to reaching by someone else, or as a result of mapping)
  • Catalysing - effecting a change in the relationship between other people in our network (for example by encouraging them to start a conversation with each other)
  • Mapping - studying the structure or shape of our network to decide where and how new connections could be made or new conversations started
Activities that contribute to the thinking of people in our network
  • Firing - starting a private conversation to get people sharing ideas
  • Fusing - adding people to a conversation 
  • Broadcasting - inviting people in a network to contribute ideas on something
  • Tuning - attending to the conversations that people in the network are broadcasting
  • Digging - passing on ideas from one connection to another
  • Moulding - refining, reframing or interpreting an idea for someone else
  • Burying - closing down or choosing not to pass on ideas from one connection to another
  • Resourcing - giving time to someone to help them develop ideas
  • Recruiting - asking people to give time to help with the development of ideas 
Although this is just a playful list, I find it provokes some interesting questions. For example, how should I balance the time I spend scanning for new people to know, versus mapping to see how to work differently with the people I already know. When reacting to people approaching me, what steps might I apply to decide whether to follow up? It is pretty easy to broadcast, because that takes a manageable amount of time, but do I spend enough time tuning in to what others are broadcasting? Could I do better at digging, and how would I know whom to pass what ideas on to? Do I do too much digging; would the quality of what I forward to others be improved if I moulded it more before passing it on?

Thank you for tuning into this conversation. I would love to hear your thoughts on and additions to the ideas I have broadcast here. Feel free to dig or mould the ideas for the benefit of other people you know - and of course to bury them if you don’t think they have value. But if something here speaks to you, let me know and please fuse other people into the conversation. 

1 comment:

  1. Pretty comprehensive post! Some random thoughts...

    How does the length of a post influence Tuning - personally if it takes more than a screen to display, I tend to ignore it - but not in this case :)

    There's probably something from Michael Kirton's KAI work - the further people are from each other on the KAI scale, the harder it is for them to converse with each other (very very crudely paraphrasing - I'm sure he'd be horrified if he read that, but you know what I mean) - so that perhaps explains why our networks tend to be similar to us - its just too much effort to maintain when there's a lot of diversity.

    Finally, I wondered if you'd looked into the natural numbers for group sizes depending on the context that group is operating in - Dave Snowden has pulled some of these together, and again, crudely summarising, it goes something like:

    For situations which could be described as ...
    ... complicated - around 150 (Dunbar's number, need to maintain acquaintance with all others in the group)
    ... complex - around 15 (Need to be able to know, understand and predict likely behaviour of all others in the group)
    ... chaotic - around 5 (Need to have complete trust between every member of the group)

    So for example, he uses this to explain why teams of about 15 seem to work well in business for most of the time, but crisis management teams would typically be 5 or 6. The SAS have troops of 16 until they go into action, where they split into units of 4. So I'm sceptical of people who have thousands of people in their network - that feels like stamp collecting to me.

    What HAS become possible though, is to gather stimulus, ideas and different perspectives without having the originator in your network - so perhaps there needs to be a distinction between the networks of people and the networks of sources that you can tap into.

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