Friday 16 September 2011

The Goldilocks Network - being prepared for serendipity

Is your personal network optimised for creativity? Do your social worlds - both on and offline - serve up fresh droplets of insight and sparks of illumination?  Do you know people who bring you unexpected nuggets - pieces of a bigger picture that you would never have thought to go looking for? Have you ever thought about who is in your inspiration network and whether that network is working for you?

Surely, I hear you say, these things happen through serendipity and chance encounters - by inadvertently stumbling on interesting tidbits or by allowing a conversation to take a free course? Surely we can't plan or manage our networks to make us more creative? Anyway, who wants to be the kind of instrumental networker who schmoozes some people and ditches others, just to be more creative?

Well, I take your point, but it may be that your inspiration network is suffering from a Goldilocks problem - it might be too big or too small; too diverse or not diverse enough; too strong or too weak. To figure out whether that is the case, it is helpful to know something about network terminology.

  • Size refers to the number of people in your inspiration network; it's all the people you get ideas and insights from - whether intended or unintended. In Goldilocks' terms, it's the size of the chair you sit in for ideas. 
  • Strength refers to the closeness, frequency and length of time you have known each of these people. It's the extent of warmth and familiarity in the relationships that serve you (a porridge of) ideas 
  • Diversity refers to extent of heterogeneity in your inspiration network - the extent of overlap in the social and intellectual worlds of those who inspire you over. Think of this as the texture of the bed you lie in - it could be uniformly ironed and smooth, or wrinkled and lumpy. A bed with lumps is less comfortable to sleep in, and similarly being exposed to a heterogeneity of ideas can be conflicting and difficult to reconcile 

A study looking at the relationship between idea networks and creativity showed that the size, strength and diversity of employees' idea networks was related to their creativity (as rated by their supervisors).  Markus Baer studied the idea networks of employees in a global agricultural firm. Creativity was greater for employees with low network strength and high diversity, consistent with Granovetter's arguments about the value of weak (low strength) ties for access to novel information. Baer also showed that the employees with the largest and smallest networks tended to be less creative than those with moderately sized networks - the Goldilocks effect.

There is evidence, from this and other studies, that creativity can be enhanced by seeking inspiration from people you don't know too well, and by making sure that these people intersect a range of social and intellectual worlds. Throw too many people into this mix, however, and you may have such a cacophony of competing perspectives to attend to that it may become costly or time-consuming to make serendipitous connections between them.

Because, after all, the assumption underlying Baer's work is that low-strength, high-diversity networks maximise the likelihood of being able to make hitherto unforeseen connections and combinations of ideas. Such networks make serendipitous discoveries more likely.

In a neat echo of the Goldilocks story, Baer has one other important finding. Was it serendipitous that Goldilocks stumbled on the three bears' house when she was hungry and tired? Or did her hunger and tiredness make her more inclined to experiment with the porridge, the chairs and the beds once she got there? Baer found that, not only did the size, diversity and strength of a network matter for employees' creativity, but so did the extent to which the employees were open to experience. This is a way of thinking that is open to integration and combination of new information.

If we are alert to the potential for creativity in our networks, we are more likely to notice and to make use of opportunities for combining novel ideas together to make unanticipated discoveries. Optimising your network for creativity is not a case of schmoozing with some people and ditching others, though it may be valuable to think about whether your inspiration sources are diverse enough and whether you are attentive to too few or too many. It is also about being ready to notice coincidences and alignments as they occur, making associations and, in effect, being prepared for serendipity.



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